How Do I Delete My Account?
You can stop using Haveaspot and request the deletion of your account at any time. There are no penalties or exit fees for closing your account.
How to Delete Your Account
Section titled “How to Delete Your Account”You can delete your account in one of two ways:
Option 1 — Delete via the platform
Section titled “Option 1 — Delete via the platform”Go to Booker Dashboard → Profile → Delete Account to delete your account directly.
Option 2 — Request deletion by email
Section titled “Option 2 — Request deletion by email”Contact us at support@haveaspot.com using the email address associated with your account so we can verify your identity and process your request.
What Happens to Your Bookings?
Section titled “What Happens to Your Bookings?”When your account is closed, the following applies automatically:
- Pending Booking Requests — any requests that have not yet been confirmed by a Venue are immediately cancelled. No payment is captured.
- Confirmed future Bookings — any Bookings for future dates are automatically treated as cancelled by you as of the date your account is closed.
- Refunds for future Bookings — refunds are calculated strictly in accordance with the standard cancellation policy, based on how much notice is given relative to each Booking’s scheduled start time. The Haveaspot Booking Fee is non-refundable in most cases.
Access to Booking History
Section titled “Access to Booking History”Once your account is closed, you will lose access to your booking history and any associated information stored on the Platform. If you need a record of your past bookings for any reason, we recommend downloading or noting relevant details before submitting your deletion request.
Your Data
Section titled “Your Data”We handle your personal data in accordance with our Privacy Policy. Closing your account does not necessarily result in the immediate deletion of all your data — some information may be retained for legal, regulatory, or operational reasons. Our Privacy Policy explains what data we hold, for how long, and why.
Changed Your Mind?
Section titled “Changed Your Mind?”If you simply want to take a break from the Platform, you do not need to delete your account — you can just stop using it. Your account will remain in place until you choose to use it again or request deletion.