What Counts as Damage and What Happens If I Cause It?

You are required to leave the Listed Premises in substantially the same condition as you found it. You are liable for any damage caused beyond normal wear and tear.

What Is Normal Wear and Tear?

Normal wear and tear refers to the minor, expected deterioration that happens through ordinary use — for example:

• Small scuffs on walls from chairs or tables
• Minor carpet wear in high-traffic areas
• Light surface marks on furniture

These would not typically be considered damage you are liable for.

What Counts as Damage?

Damage beyond normal wear and tear includes things such as:

• Broken furniture, fittings, or equipment
• Stains on carpets, walls, or upholstery that require cleaning or replacement
• Damage to structural elements of the building
• Graffiti or markings that require repainting
• Broken windows, doors, or locks
• Loss or theft of the Venue’s property

This list is not exhaustive — the Venue’s House Rules may also define what they consider to be damage or misuse of their space.

Your Liability

You are financially liable for the cost of repairing or replacing anything damaged beyond normal wear and tear, whether the damage was caused by you or by your guests or attendees.

If Damage Occurs

If damage happens during your Booking period:

1. Report it to the Venue immediately — do not wait until after you have left
2. Document the damage where possible (photographs are helpful)
3. Work with the Venue to agree on the appropriate remedy

Disputes Over Damage

If a Venue raises a claim for damage that you dispute, try to resolve it directly with them first. If you cannot reach an agreement, contact us at support@haveaspot.com for guidance. Haveaspot may offer non-binding assistance but is not a party to the direct agreement between you and the Venue.